Quick Answers to Your Questions
Find information about our products, installation process, warranties, and technical support. If you can't find what you're looking for, please contact our support team directly.
General & Company
What is SolarComtech's primary focus?
We specialize in integrated commercial and utility-scale solar energy solutions, combining high-efficiency PV modules, advanced inverters, and proprietary Smart Grid IoT communication technology.
Where is SolarComtech headquartered?
Our corporate headquarters is located in Tustin, California, USA.
Do you offer financing options?
Yes, we work with several financial partners to offer various options, including Power Purchase Agreements (PPAs) and leasing, to meet our clients' capital requirements.
Technical & Product
What is the warranty on your PV modules?
Our SC-Max PV modules come with a 12-year product warranty and a 30-year linear power output warranty, guaranteeing at least 87.4% of the nominal power output after 30 years.
How does the SC-Connect Hub ensure data security?
The SC-Connect Hub utilizes end-to-end TLS/SSL encryption, secure boot processes, and complies with industry-standard cybersecurity protocols to protect all transmitted data.
Is the SC-Vision software compatible with third-party hardware?
While optimized for SolarComtech hardware, SC-Vision offers API integration capabilities to interface with a wide range of third-party inverters, meters, and sensors, subject to technical review.
Need Further Assistance?
Our dedicated support team is available to help with technical issues, system inquiries, and maintenance requests.
Contact Support